Prudential Financial specializes in investment management, life insurance, and retirement benefits. They are seeking a motivated Junior UX Researcher to assist in planning, conducting, and analyzing user research to inform product design and development, working closely with designers and product managers.
Assist in the planning and execution of user research studies, including usability testing, interviews, and surveys.
Conduct literature reviews and competitive analyses to inform research questions and hypotheses.
Help recruit participants for research studies and manage participant schedules.
Facilitate user research sessions, including moderating interviews and usability tests.
Collaborate with the UX team to synthesize research findings and present insights to stakeholders.
Document research processes and findings in clear, concise reports.
Stay up-to-date with industry trends and best practices in UX research.
Contribute to the development of research methodologies and tools.
Qualification
Required
Bachelor’s degree in Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, or a related field.
1-2 years of experience in UX research or a related field.
Strong understanding of qualitative and quantitative research methods.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Strong organizational and time management skills.
Proficiency in research tools and software (e.g., UserZoom, EnjoyHQ, Dovetail, etc.).
Basic knowledge of UX design principles and processes.
Portfolio of Research or Case Studies.
Preferred
Experience with data analysis and visualization tools (e.g., Miro, Excel) is a plus.
Familiarity with agile development processes is a plus.
Benefits
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Prudential Financial specializes in the fields of investment management, life insurance, and retirement benefits. It is a sub-organization of Prudential Financial.
