Capital One is a diversified banking company that offers early and later stage venture, and debt financing investments. They are currently seeking a UX/UI designer who is passionate about solving challenges and advocating for user needs through human centered design methods. The role involves collaborating with various teams, supporting product design, and engaging with the design community to enhance product interfaces and experiences.
Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
Advocating for the customer through human centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testing
Supporting design-led workshops to engage and build alignment across different partners and teams
Proactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysis
Connecting with design community peers in service of learning, sharing, and teaching
Working with partners and teams across various geographies
Embracing and advocating for an experience mindset - this is as important to the work as the results
Participating in hiring by reviewing resumes, conducting interviews and attending consensus
Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities
Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
Participate in end-to-end product design by:
Working with researchers to understand customer needs and define opportunities through usability and empathy studies
Framing problems, determining insights, and defining visual designs to serve customer needs
Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes
Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines
Supporting effective storytelling and presentation of visual concepts to various stakeholders
Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
Qualification
Required
At least 2 years of experience with UX and UI design
Preferred
Designing for cross-channel experiences
Experience working with Product and Tech partners
Familiarity with design and prototyping tools, such as Adobe Products, Sketch and/or Figma
Familiarity with working and contributing to and established design system
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Capital One is a diversified banking company that offers early and later stage venture, and debt financing investments.
