UX Researcher | Durable Goods

Naperville, IL

Full-time

Hybrid

$80K/yr - $100K/yr

Entry, Mid Level

CHERVON is a leading global provider to the power tool, outdoor power equipment and related industries. The UX Researcher will help the Product Management team gain insights and user feedback to generate and validate product concepts, while collaborating with various departments to develop user segmentation and customer journeys.

Apply Now

Responsibilities

Conduct UX research using a variety of methods to generate and validate opportunities for new products and offerings
Develop research deliverables including participant screening criteria, discussion guides, documentation of findings and recommendations
Facilitate research debriefs and present findings across all levels of the organization
Lead hands on workshops to synthesize research results, develop findings, or drive innovation
Develop domain knowledge by using and studying our products, competitor products, market trends, and primary research
Perform UX testing of prototypes in 1-on-1 and group interviews as well as via virtual testing methods
Maintain and curate a database of users and interviewees that can be leveraged for quick studies and feedback

Qualification

Required

Bachelor's degree, preferably in a human behavior related field, UX design or with a market research specialization
At least 2 years of experience UX design/validation, market research, or similar roles
Work experience in roles where you’ve put qualitative and quantitative research methods into practice
Demonstrated ability to collaborate and drive consensus across teams internationally

Preferred

Experience building customer journey maps, needs-based user segmentation models, and user personas strongly preferred
Durable goods experience strongly preferred

Benefits

Health
Dental
Vision
Short/long-term disability
Life insurance
Parental leave
Generous 401(k) match
Open PTO program

CHERVON is a leading global provider to the power tool, outdoor power equipment and related industries.

Glassdoor

Naperville, Illinois, US

201-500 employees

http://www.chervongroup.com/

5 other Similar Jobs

No items found.