Visa is a multinational financial services company that facilitates electronic payment systems throughout the world. The Experience Designer – Product & Experience Design will help grow clients’ businesses through a consultative approach to experience design, delivering polished UX/UI artifacts and human-centric digital design expertise.
Take part in the planning and execution of creative workshops with Research and Product. Then synthesize insights into defensible visions, frameworks, and concepts using human-centered design
Identify user needs and translate business goal into recommendations for product and/or service
Rapidly convert ideas into detailed storyboards, mockups, and working prototypes, meshing-together solutions/capabilities that exist within Visa or externally.
Promote concept explorations to drive bold and innovative thinking
Understand Visa’s business model, ecosystem, and end users to effectively “connect the dots” between business and design.
Develop a nuanced understanding of Visa’s capabilities and be able to apply them to clients’ business problems to actively engage with clients and co-develop meaningful solutions to address their challenges.
Work collaboratively with internal and external partner teams to ensure alignment on goals, scope, and transparent communication.
Collaborate with cross-functional teams, Product, Design, Research, and other functions, in the development of new products & experiences using a digital-first mindset and contemporary design techniques of digital native companies (e.g., minimum viable product, rapid development, A/B testing and iteration).
Energize and improve the status quo using creativity and intelligent calculated risks to deliver new products and processes that surpass clients’ expectations, demonstrating new methods, capabilities, and mindsets.
Articulate the possibility, viability, and feasibility of experience recommendations.
Conduct and/or support in-depth market testing using various qualitative and quantitative research methods.
Qualification
Required
2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced Degree (e.g. Masters/MFA/MBA, etc.) – preferably working in design consultancies, digital product, or established startups
4 years working as a product or digital designer as part of an in-house, agency, or cross-functional design or innovation team
Strong fluency in digital design software including Figma, FigJam, and Adobe products
Knowledgeable in human centered design thinking, UX/UI principles, service design, and user research
Experience in creating user experience maps, service blueprints, wireframes, polished user interface design, rapid prototyping, and presentations that communicate strategy
Strong understanding of accessibility principles
Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.
Preferred
3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
4 years of work experience with a Bachelor’s Degree in Design (e.g., Interaction, Graphic, Visual Communications, Product), Human-Computer Interaction, or at least 2 years of work experience with an Advanced Degree (e.g. Masters/MFA/MBA, etc.)
Experience working in design consultancies, digital product teams, or established startups which gives you a sense of how to interact with clients and collaborate with cross-functional teams.
Portfolio Required: Please include a link to your online portfolio
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
