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Roblox
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March 25, 2025
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Associate User Researcher

San Mateo, CA
Full-time
Hybrid
$124K/yr - $156K/yr
Entry Level
Roblox is an online gaming and entertainment platform that offers a shared digital experience that brings people together through play. The Associate User Researcher will conduct generative and evaluative research to inform platform-level information architecture and UI, enabling users to efficiently complete core tasks across the platform.
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Responsibilities

  • Deeply understand the user experiences for a diverse global audience through seamless cross-product journeys, engaging learning experiences, and delightful interactions that align with our mission.
  • Conduct research projects, with senior guidance, and possess the ability to translate sophisticated data into easy to understand insights and product feature recommendations.
  • Work with Data Science & Analytics and Marketing to triangulate behavioral data with attitudinal data and market trends
  • Work with Design, Product and Engineering partners to discuss and agree the scope research and give concise feedback on planning and product direction.
  • Work in close collaboration with cross-functional stakeholders to evolve research processes and foster a culture of inclusion, collaboration and innovation.
  • Have opportunities to present your work to Product Group leadership.
  • Report to the Group Research Lead

Qualification

Required

  • 2+ years of professional career experience as a UX or product researcher with at least a Bachelor’s in HCI, psychology, marketing research, sociology, anthropology, or other social science discipline with an emphasis on research, or equivalent work experience.
  • Or hold a PhD in one of the fields named above.
  • Knowledge about a variety of research methods and comfortable enough with qualitative methods to identify the correct methodology for the question at hand.
  • A growth mindset, curious and always expanding your skills by learning new tools and techniques.
  • Collaborative, sharing work early and often and seek constructive feedback from peers and/or manager.
  • A Problem Solver who has a tuned thought process that yields creative solutions to big challenges across end-to-end learning journeys.
  • A compelling storyteller who can articulate research findings clearly through verbal, written, and visual communication.
  • Motivated and curious, always expanding your skills by learning new tools and techniques.

Preferred

  • Bonus if you have experience with quantitative survey research and can conduct statistical analyses in SPSS, R or Python.

Benefits

  • Excellent medical, dental, and vision coverage
  • A rewarding 401k program
  • Flexible vacation policy (varies by exemption status)
  • Roflex - Flexible and supportive work policy
  • Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
  • Onsite fitness center and fitness program credit
  • Annual CalTrain Go Pass
Roblox is an online gaming and entertainment platform that offers a shared digital experience that brings people together through play.
Glassdoor
3.9
Founded in 2004
San Mateo, California, USA
1001-5000 employees
https://corp.roblox.com
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