Nike is a retail brand that provides the sale of apparel, footwear, sports equipment, and accessory products. They are seeking a Software Engineer specializing in Resilience Engineering to ensure the maximum availability, reliability, and performance of Nike’s digital experiences. The role involves problem analysis, collaboration with product teams, and enhancing the digital experience for millions of users.
Observing, diagnosing, and quickly resolving production issues with precision to minimize service interruptions
Developing and implementing real-time monitoring solutions that deliver essential insights into system health and key performance indicators
Communicating technical issues and their business impacts clearly, ensuring alignment across teams and effective response strategies
Reporting high-value metrics and insights to leadership, demonstrating the impact of site reliability on consumer experience and overall business objectives
Managing IT service processes such as Incident, Problem, Change, and Knowledge Management to maintain service quality and reliability
Collaborating closely with both business and technical teams to analyze system performance, troubleshoot consumer-reported issues, and proactively optimize system efficiency
Leading initiatives to enhance application reliability for high-demand consumer web and mobile platforms, ensuring consistent performance
Leveraging negotiation and influence to foster alignment and drive collaborative solutions across multiple teams
Promoting a culture of growth by coaching, mentoring, and sharing knowledge, supporting continuous improvement and resilience across the team
Qualification
Required
A Bachelor’s degree in Computer Science, Information Systems, or a related field
Alternatively, 1-3 years of relevant professional experience in lieu of a degree will be considered
Proven experience in designing and developing applications using Java, Node.js, or similar languages
A solid understanding of DNS, networking, virtualization, and Linux operating systems
Demonstrated expertise in building and managing scalable, cloud-based microservices, ideally on AWS
Proficiency in at least one NoSQL database (e.g., DynamoDB, Cassandra)
Strong understanding of RESTful APIs
Familiarity with service management, agile, and observability tools such as ServiceNow, Jira, Jenkins, Splunk, New Relic, and SignalFX
Preferred
Experience with modern programming languages such as Scala, Python, or Golang
Familiarity with front-end frameworks (e.g., React, Angular)
Experience with Docker or serverless architectures
Benefits
Nike is a retail brand that provides the sale of apparel, footwear, sports equipment, and accessory products.
