Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations. The Epic Workflow Specialist will collaborate with teams to support physician offices in Georgia with go-live activities, ensuring a smooth transition to new workflows and providing necessary training and support.
Support the understanding of new state business workflows and instruct on correct documentation guidelines.
Healthcare Provider office functional knowledge
Ability to communicate well with Workflow explanations and understanding of mappings from previous workflows to new process states.
Assist with the analysis and design of new business workflows.
Identify and define detailed product requirements and use cases.
Provide input into high level functional specifications.
Work with project managers, architects, business analysts and other team members to define metrics and performance goals for the application.
Participate in transitioning the requirements and use cases to ensure a clear and complete understanding of the requirements.
Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements.
Perform or advise on system configuration and integration setup and assist with testing activities.
Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.
Assist in the development and documentation of data requests and source to target mapping.
Other duties as assigned. This work may include implementation, optimization, upgrades, and application support.
Qualification
Required
Minimum of 1 years experience in Healthcare IT in an Epic Patient Access role
Experience as a Patient Access Credentialed Trainer or At the Elbow Support Member
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)
Preferred
1 new implementation and 2 full upgrades of Epic
Certification as an Epic Principle Trainer
Experience and certification in Epic Prelude, Epic Cadence, Epic Principle Trainer or Epic Welcome
Benefits
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
