First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The role of Sr. Business Systems Analyst involves driving process improvement, defining business processes, and acting as a liaison between departments and external entities to enhance operational efficiency. Responsibilities include analyzing customer requirements, creating documentation, and providing training and support during implementation.
Defines business process requirements, researches alternatives, prepares presentations, drives solutions, gains consensus, tests to confirm, and implements solutions for a specific business need.
Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions.
Provides informal training as part of implementation process. May provide formal training and support directly to customers.
Working with business partners and SMEs, creates documentation of business processes, training procedures, and standard operating procedures.
Generate and create reports; research and analyze data and report trends to management/ business partners.
Qualification
Required
Defines business process requirements, researches alternatives, prepares presentations, drives solutions, gains consensus, tests to confirm, and implements solutions for a specific business need.
Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions.
Provides informal training as part of implementation process. May provide formal training and support directly to customers.
Working with business partners and SMEs, creates documentation of business processes, training procedures, and standard operating procedures.
Generate and create reports; research and analyze data and report trends to management/ business partners.
Analytical skills to determine root cause of problems and apply creative and effective solutions.
Ability to analyze a situation, interview, formulate questions, and probe for deeper knowledge/ understanding.
Data management skills.
Has basic knowledge of general business, production, and/or operation environment and general cost benefit awareness.
Good written and oral communication skills in order to define parameters to meet business requirements.
Presentation skills.
Standard MS skill set.
Generally requires BS Degree or equivalent work experience.
Typically have 2- 5 years of directly related experience.
Preferred
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
