Tyler Technologies is a software company providing integrated software and technology services to the public sector. The Product Analyst is responsible for understanding and documenting software requirements to enhance solutions and products, while also solving market problems to meet client needs.
Provide business value by solving market problems to meet clients and potential clients needs. Handles duties of moderate scope and complexity.
Gather requirements of moderate scope and complexity from a variety of sources to support product development process.
Coordinate and participate in user centered design sessions.
Communicate information in the form of user stories that support user needs, program functions, test cases and steps required to develop or modify systems.
May research and analyze projects for new features based on system requirements defined by Product Owner or Product Manager.
Design requirements and documentation with foresight for the future maintainability and growth of the software.
Work closely with the Product Owner or Product Manager to manage customer enhancement requests and expectations.
May act as a liaison to clearly communicate ideas between technical and non-technical stakeholders.
Expected to produce output on time and with a high level of quality on projects which align customer needs to software enhancement.
Provides context to system requirements and contributes to backlog refinement.
Embrace learning and growth to gain expertise and grow in position.
Occasional travel required. Ability to travel to client sites, conferences, and Tyler offices, as needed.
Perform other duties as assigned.
Qualification
Required
Bachelor's degree in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
Property Tax experience is a MUST
A minimum of 1 year of experience in software or related experience including but not limited to writing and documenting client specifications.
Experience using Agile SCRUM development processes.
Strong analytical and problem-solving skills.
Knowledge and understanding of the full software development lifecycle and associated methodologies helpful.
Keen attention to detail.
Strong planning and organizational skills involving the ability to manage multiple work tasks effectively.
Strong time management skills.
Strong interpersonal and communication skills involving communicating technical and non-technical information in writing, verbally and in presentation formats.
Proficient with Microsoft Office.
Ability to work independently as well as collaborate in a team as well as across functional groups.
Preferred
Benefits
Tyler Technologies is a software company providing integrated software and technology services to the public sector.
