SGS is the world's leading Testing, Inspection and Certification company, and they are seeking an Account Manager to join their Sales team. The role involves selling environmental analytical services, managing client relationships, and generating revenue by identifying business opportunities and securing new clients.
Identifies business leads with existing and potential customers through continuous interaction across the Environmental community.
Proactively seeks out, intelligently targets and initiates contact with prospective customers to assess potential leads.
Develops a network of industry contacts and continually qualifies market conditions.
Through active probing and listening, conducts discovery sessions with qualified leads to identify client needs and determine potential opportunities for the full scope of offerings.
Assesses client needs against capabilities of SGS.
Works closely with prospects to develop a value proposition and determine how SGS services will help them achieve their goals.
Influences and promotes the expansion or establishment of business opportunities through partnering relationships with potential customers and coordinated efforts with other SGS business lines.
Secures closure on all proposals to new and existing clients and effectively hand over the contract to the Client Services Team.
Communicates sales process activities reports to update businesses internally. Use of CRM with agreed upon KPI (Key Performance Indicators).
Provides market intelligence to the Business Development Manager and Operations Manager to assist in developing sales materials, plans, budgets and forecasts.
Presents and represents SGS at tradeshows and technical seminars to build SGS brand awareness and broaden the market and client base.
Acts as the customer's advocate in interactions with the SGS organization to ensure the customer obtains the best value from the SGS offerings.
Sets appropriate customer expectations on SGS product and service offerings.
Represents SGS professionally and ethically in the marketplace.
Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them.
Qualification
Required
Bachelor’s degree in a relevant field; Chemistry, Biology, Environmental science
1 years in technical sales, project management, or customer service experience
Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally
