Humana is a health insurance provider for individuals, families, and businesses. The role focuses on supporting technology lifecycle management by providing transparency into technology and ensuring accurate monitoring and reporting on technology lifecycle initiatives.
Develop and maintain a variety of dashboards, scorecards, and reports to provide clear visibility into metrics pertaining to asset end of life, vulnerabilities, aging hardware, and progress against tech initiatives
Design, maintain, and publish technology lifecycle roadmaps that are multi-year depictions of planned updates or conversions
Raise awareness and provide guidance to TLM team for potential reporting automation opportunities
Monitor status for inflight lifecycle initiatives to provide monthly progress and enterprise completions rates against the published OKRs
Ensure metrics and scorecards identify level of lifecycle policy compliance and raise awareness when potential issues arise
Participate in development of technology planning and impact analysis to publish accurate metrics
Rationalize asset data to define and plan technology initiatives with EoL impact
Ensure initiative metrics and reporting are accessible, consumable and useful to stakeholders
Other duties as assigned
Qualification
Required
Bachelor’s degree, or minimum of 2 years of related experience
Strong analytics and report writing experience that defines clear measures and tell a story
Proficient in Excel, and other data analytics tools such as Power BI
Motivated self-starter and ability to work in a team environment
Ability to work well under pressure to meet compressed deadlines
Preferred
Experience with technology lifecycle and asset portfolio management
Experience with ServiceNow modules (PPM, APM, SAM, HAM, TPM, TRM)
Possess a solid understanding of operations, technology, communications and processes
Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Many other opportunities
Humana is a health insurance provider for individuals, families, and businesses.
