Guest Intelligence Analyst, Burger King

Miami, FL

Full-time

Onsite

Entry Level

Burger King is a global chain of hamburger fast food restaurants, and they are seeking a Guest Intelligence Analyst to uncover valuable insights from guest interactions through data analytics. The role involves developing SQL queries, working with large datasets, and supporting various technical analytics requests to enhance guest experiences.

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Responsibilities

Use SQL to analyze guest data and identify trends that help improve guest experiences.
Assist in developing analytics approaches to better understand guest behaviors and preferences.
Work with cross-functional teams to fulfill analytics requests, primarily using SQL.
Help refine and improve data queries to support business needs.
Gain hands-on experience with data warehousing concepts, especially Snowflake, to support data retrieval and analysis.
Collaborate with the data engineering team to ensure guest-related data is accessible and well-structured.
Create reports, dashboards, and visualizations to present key insights to stakeholders, utilizing tools like Tableau and PowerBI.
Support the enhancement of reporting tools and methods to improve data storytelling.

Qualification

Required

Bachelor's degree in a quantitative field such as Computer Science, Statistics, Physics, Economics, or related discipline.
2+ years of experience or coursework in SQL, with a willingness to develop expertise.
Strong analytical and problem-solving skills with attention to detail.
Effective communication skills to explain analytical findings to both technical and non-technical audiences.