"What are the easiest remote customer service/call center companies to be hired by?" - From Reddit discussions. In today's working environment, remote positions are on the rise, offering flexibility, great pay, and work-life balance, especially for customer service parts. Whether you're looking for a chance to start your career at home or switch from an office to a remote role, many companies are actively hiring for remote customer service positions.
In this article, we'll explore the best 12 remote customer service companies hiring immediately and provide insights into how to apply for these roles.
Part 1. Does a Company Provide Remote Customer Service Positions?
Yes, an increasing number of companies are offering remote customer service jobs online. They recognize the benefits of providing flexible, work-from-home opportunities to attract top talent. Whether you're looking for full-time, part-time, or flexible shifts, remote customer service positions cater to various schedules and industries. The next section will dive into the specific roles offered by top companies and guide you on how to secure a remote customer service job.
Part 2. What Skills Are Required for a Remote Customer Service Role?
Remote customer service jobs can be easy to start, but you also need some skills to make yourself more professional and efficient. To succeed in a remote customer service role, several key skills are required:
1. Excellent Communication
Whether you're handling customer inquiries by phone, email, or chat, clear communication is essential to keep yourself understood by the customers or colleagues. For remote customer service, smooth communication ensures consistent service quality in most cases.
2. Technical Skills
Every customer service job may require specific technical skills, such as software knowledge, CRW systems, ticketing system operation, and more. You’d better prepare yourself with some related technical skills before applying for a work-from-home customer service job.
3. Problem-Solving Ability
How can you solve a problem is pretty important as a customer service support. Strong problem-solving abilities will showcase your ability and enhance customer satisfaction directly. You should always be able to troubleshoot issues and provide efficient solutions.
4. Time Management
Working from home means managing your time effectively, especially in fast-paced environments. Meanwhile, offering service to customers can be urgent. Arranging your time properly helps to balance multiple tasks, managing customer interactions, and maintaining productivity without direct supervision.
5. Patience & Empathy
No matter if you are working remotely or not, customer service jobs require patience and empathy for the candidates. Only when you are patient enough can you help frustrated or confused customers with calm and empathetic approach.
Now let's explore some top-list companies currently hiring for remote customer service positions in 2025.
Part 3. 12 Best Remote Customer Service Companies & Jobs
1. Liveops
Liveops is a virtual call center company that specializes in providing remote customer service opportunities with flexible scheduling options. Their work-from-home opportunities are ideal for independent contractors who want to control their own hours.
Job Responsibilities:
- Answer inbound customer calls regarding products and services.
- Resolve customer issues, troubleshoot, and process orders.
- Follow up with customers to ensure satisfaction.
Current openings on Liveops: Remote Work-From-Home Call Center Agents – Independent Contractor, Licensed Insurance Professionals
How to Apply:
Step 1. Go to Liveops job page.
Step 2. Scroll down to the virtual contact center. Here you can choose your preferred position.
2. Alorica
Alorica is a well-established company in customer service outsourcing, offering remote customer service roles across multiple industries such as healthcare, retail, and financial services.
Job Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Provide product support, billing assistance, and troubleshooting.
- Maintain accurate records of customer interactions.
Current openings on Alorica: Human Resources, Corporate Support, Sales & Retention, Head Coaches, Site Director, Customer Care Team Players, Tech Suppory Team Players.
How to Apply:
Step 1. Visit the Alorica careers page to view remote customer service roles.
Step 2. Submit your resume and complete the application form.
Alorica often offers virtual interviews, which makes it easy to apply and interview from home.
3. Teleperformance
Teleperformance is a global customer experience management company operating across 80 countries with over 300,000 employees. It Provides customer service for multiple industries and offers remote positions for job seekers.
Job Responsibilities:
- Provide customer support via inbound and outbound calls.
- Manage customer issues and concerns efficiently.
- Document interactions and follow up as necessary.
Current openings on Teleperformance: Unknown
How to Apply:
Step 1. Visit the Teleperformance remote jobs page.
Step 2. Create a profile, upload your resume, and complete the application process.
Teleperformance also offers virtual job fairs, making it easy to connect with recruiters.
4. Concentrix
Concentrix is a global leader in customer experience solutions, offering remote customer service positions across different sectors like technology, healthcare, and e-commerce.
Job Responsibilities:
- Manage inbound customer inquiries related to products and services.
- Help customers with troubleshooting, returns, or order tracking.
- Upsell and cross-sell services to customers when appropriate.
Current openings on Concentrix: Customer Service Representative, Sales Representative, and more.
How to Apply:
Step 1. Go to the Concentrix careers page and filter job listings for remote roles.
Step 2. Submit an online application and complete an initial virtual interview to proceed with the hiring process.
5. Sitel Group (Foundever)
Sitel Group, now part of Foundever, provides customer service solutions across various industries, including telecommunications, retail, and travel. They regularly hire remote workers for customer support positions.
Job Responsibilities:
- Provide high-quality service through phone, email, and chat.
- Answer customer queries, assist with product issues, and resolve complaints.
- Meet performance targets and maintain quality service standards.
Current openings on Foundever: Customer Service Rep, Chief Operating Officer, and more.
How to Apply:
Step 1. Go to Sitel Group career page, where you can apply for remote customer service positions directly.
Step 2. Submitting your application, then you may be invited to attend an online assessment or interview.
6. Working Solutions
Working Solutions specializes in providing remote customer support services, especially for industries like technology, travel, and retail.
Job Responsibilities:
- Handle inbound calls and provide technical assistance.
- Support customers with billing, troubleshooting, and product questions.
- Maintain high customer satisfaction levels by resolving issues on the first call.
Current openings on Working Solutions: Customer Service Representative, Social Media Support, and more.
How to Apply:
Step 1. Visit Working Solutions' website to view remote customer service job listings.
Step 2. After registering, you'll be asked to complete an online application and may have to take a skills assessment test.
7. Amazon Customer Service
Amazon is known for hiring remote customer service representatives to assist with a range of inquiries, from product information to order issues.
Job Responsibilities:
- Assist customers with order inquiries, returns, and product recommendations.
- Resolve customer complaints in a timely manner.
- Ensure a positive customer experience by providing effective solutions.
Current openings on Amazon: Customer Care Representative, Selling Partner Support, and more.
How to Apply:
Step 1. Go to Amazon jobs portal.
Step 2. Simply filter for remote roles for customer service and apply online. Be prepared for an online assessment and interview.
8. Apple
Apple hires remote customer service agents to assist customers with technical issues, product inquiries, and Apple account management.
Job Responsibilities:
- Provide technical support for Apple products.
- Assist customers with billing and subscription issues.
- Troubleshoot and resolve customer problems via phone or chat.
Current openings on Apple: Build & Integration Manager, Data Engineer, and more.
How to Apply:
Step 1. Go to Apple's official career page.
Step 2. Find out Online Support jobs and check the proper positions.
Step 3. Apply directly by submitting your resume and completing their online interview process.
9. Support.com
Support.com offers work-from-home roles focused on providing technical support and troubleshooting services for consumers and businesses.
Job Responsibilities:
- Assist customers with tech troubleshooting for computers, networks, and software.
- Handle technical support via phone, email, and chat.
- Maintain customer satisfaction through efficient problem-solving.
Current openings on Support.com: Unknown
How to Apply:
Step 1. Check Support's careers page for available remote customer service roles.
Step 2. Apply for your desired position directly.
After applying, you may need to complete a skills assessment or attend a virtual interview.
10. American Express
American Express frequently hires remote customer service agents to assist their large customer base with inquiries about accounts, rewards, and billing.
Job Responsibilities:
- Respond to customer calls and assist with account-related issues.
- Provide support for credit card inquiries, fraud prevention, and billing.
- Assist with reward point inquiries and other financial services.
Current openings on American Express: Customer Care Professional, Business Analyst, and more.
How to Apply:
Step 1. American Express offers remote positions on their careers page.
Step 2. Find out Customer Service on the page and continue.
Step 3. Create an account, submit your resume, and participate in their virtual interview process.
11. TTEC
TTEC is known for offering work-from-home positions for customer service representatives in a variety of industries, including finance, healthcare, and tech.
Job Responsibilities:
- Provide customer support through phone and chat.
- Address technical issues and provide timely resolutions.
- Meet performance goals related to customer satisfaction and response times.
Current openings on TTEC: Senior Customer Service Representative, Bilingual Customer Service Representative, and more.
How to Apply:
Step 1. Visit TTEC's career website to find remote customer service openings.
Step 2. You can apply directly through their portal and may be asked to complete a pre-screening assessment.
12. Bashar & Associates
This smaller, customer service outsourcing company hires remote workers to assist clients with general inquiries and customer service support.
Job Responsibilities:
- Respond to customer inquiries via email, phone, or chat.
- Provide assistance with a range of services and products.
- Process customer orders, returns, and billing inquiries.
Current openings on Bashar & Associates: Unknown
How to Apply:
Step 1. Go to Bashar & Associates' website.
Step 2. You cannot apply for jobs on the website directly, but you can contact the administrator to ask if there are proper positions for remote customer service.
Part 4. Easiest Way to Search for Remote Customer Service Jobs Online
The above 12 companies provide remote customer support jobs you may interested in. However, it's complicated to check and apply for the positions one by one. Is there any way to search for work-from-home customer service jobs online? Here it is! Newgrad-jobs is the best choice for remote job seekers to find a proper career quickly and easily. Your next chance is just around the corner if you follow these steps:
Step 1. Go to Newgrad-jobs website.
Step 2. Search for remote customer service on the table.
Step 3. From the search result page, you can apply for the proper one or download it for future use.
Newgrad-jobs is designed for career starters specifically. If you're a new graduate, it can help simplify your job search. You can filter by remote positions and narrow down your options to find jobs that match your qualifications.
Conclusion
The rise of remote customer service jobs offers a unique opportunity for those looking for flexible work-from-home positions. With top companies like Liveops, Teleperformance, and Amazon hiring in 2025, there are plenty of opportunities for both experienced professionals and newcomers to the field. By understanding the job requirements and applying through trusted job boards like NewGrad Jobs, you can land your next remote customer service role and enjoy the benefits of a flexible work environment.
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